Administrative professionals are the team members who ensure that operations run smoothly. They sit on the front lines of customer engagement. As a result, the loss of an administrative staff member or unexpected workload surges can create roadblocks that slow everything down.
Regarding administrative staffing, a talent solutions firm can save the day. Here are five everyday situations your company may face and how to handle them in the short—or long—term.
1Holidays
It's always a good idea to encourage employees to use their vacation time. People are more productive and satisfied at work when they have time to unwind and recharge.
However, employee absences can leave gaps that other employees may be unable to fill. Engaging contract professionals to fill those gaps aids in the operation of the business.
You might be surprised at how simple it is to train seasoned contract workers. Specialized talent solutions firms, such as Robert Half, meet dozens of new candidates each week and keep a roster full of skilled administrative professionals who can perform a variety of roles and transition into new work situations quickly and easily.
2Absences from work
You, as the employer, show compassion and support when an employee needs time off for personal reasons such as parental leave, caregiving, a prolonged illness, or other obligations. Even so, being without a star player can leave you scrambling.
Covering for an employee who goes on leave can be difficult. However, once again, a talent solutions firm can assist. Specialized recruiters can pre-screen candidates who can fill in for a few weeks, months, or even years until your full-time employee returns.
You can assess the performance of contract workers after working with them for a considerable amount of time. You also gain insight into how they might fit into your organization in the long run. Many employers opt to hire contract workers permanently when the ideal job opportunity presents itself.
3Demanding seasons and special projects
If your company has seasonal peaks in workload or a special project, bringing in contract professionals can help relieve pressure on core staff.
A talent solutions firm can recommend candidates who have worked on similar projects and have the skill set required to round out your project team. And, as a critical deadline approaches, recruiters can assist you in securing personnel at the last minute — even on the same day.
4Employees who leave unexpectedly
When an employee leaves suddenly, you'll have to pick up where you left off while also looking for a replacement, frequently with only two weeks' notice.
A specialized talent solutions firm can recommend experienced candidates seeking contract-to-permanent work. They always have candidates ready to meet you the next day. Because of the speedy turnaround, it's possible that your departing employee will help onboard your new hire.
5Added workloads
Companies struggle to fill administrative positions quickly enough to cover critical gaps and manage rising business demands in an environment where demand for skilled talent and employee turnover are both high.
There is little time to find, screen, and hire the best candidates, either temporarily or permanently. An employer may invest significant time in advertising and interviewing for a position, only to have the new hire leave to pursue another opportunity.
This disappointment can be avoided by hiring experienced recruiters. They take the time to get to know the candidates with whom they work and to understand what motivates their career choices. They also speak with candidates they have placed to ensure they are happy in their roles. They will later communicate any issues to the employer.
Administrative team members may occasionally need to take a brief leave of absence or opt to leave your company altogether. Regardless of the circumstance, building strong relationships with talent solutions companies can assist you in reducing administrative staffing difficulties and minor hiccups in your workflow.
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