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Onus is on Retailers to Deliver In-Store Shopping Experiences
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COVID-19 crisis runs deep into every business model. Particularly for retail, in-store shopping experiences has become a topic of serious discussion. Retail has always been under serious pressure to adapt to widening physical and digital shopping experiences, even as new e-commerce competitors kept taking a lion's share off sales and profits. Before the pandemic hit, we were already inching closer to the death of the High Street.
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