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2 months ago

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Airline held liable for its chatbot giving passenger bad advice - what this means for travellers

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Airline held liable for its chatbot giving passenger bad advice - what this means for travellers

When Air Canada's chatbot gave incorrect information to a traveller, the airline argued its chatbot is "responsible for its own actions".

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Airline held liable for its chatbot giving passenger bad advice - what this means for travellers

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Airline held liable for its chatbot giving passenger bad advice - what this means for travellers

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