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This CEO replaced 90% of support staff with an AI chatbot | CNN Business

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This CEO replaced 90% of support staff with an AI chatbot | CNN Business

The chief executive of an Indian startup laid off 90% of his support staff after the firm built a chatbot powered by artificial intelligence that he says can handle customer queries much faster than his employees.

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This CEO replaced 90% of support staff with an AI chatbot | CNN Business

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This CEO replaced 90% of support staff with an AI chatbot | CNN Business

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