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3 years ago

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IKEA Partners With Google Cloud to Enhance Omnichannel and Customer Service Capabilities - Retail T

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IKEA Partners With Google Cloud to Enhance Omnichannel and Customer Service Capabilities - Retail T

IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings. The retailer already was using Google Cloud to help scale operations during the coronavirus pandemic and will continue looking into new possibilities. IKEA already has used […]

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IKEA Partners With Google Cloud to Enhance Omnichannel and Customer Service Capabilities - Retail T

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