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Federal officials say they are acting on 'thousands' of complaints related to Southwest meltdown | CNN

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Federal officials say they are acting on 'thousands' of complaints related to Southwest meltdown | CNN

Federal officials say they are acting on "thousands" of complaints by Southwest Airlines customers after its days-long holiday travel meltdown -- including complaints that Southwest is not making good on its pledge to issue refunds.

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Federal officials say they are acting on 'thousands' of complaints related to Southwest meltdown | CNN

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Federal officials say they are acting on 'thousands' of complaints related to Southwest meltdown | CNN

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