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Alaska Airlines does away with check-in kiosks
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Image Credits: Alaska Airlines Charu Jain, Alaska's senior VP of merchandising and innovation, stressed that Alaska was the first airline to put kiosks in the airport lobby and that it now wants to be the first to remove them. The airline, she said, is always looking for ways to remove pain points and the lobby experience remains one of those, as travelers simply want to get through security and to their gate.
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