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Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service

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Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service

3CLogic, the leading provider of cloud contact center solutions for ServiceNow, announced the adoption of its natively integrated voice platform by a major U.S. retail chain. The solution includes integration with both ServiceNow ITSM and CSM to meet the new remote work demands brought about by the impact of COVID-19, while replacing the existing on-premise Asterisk system to facilitate greater administrative flexibility and richer feature capabilities.

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Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service

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Major U.S. Retail Chain Selects 3CLogic to Modernize Customer Service

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