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Forrester's New Touchless Customer Experience Solution Tracks Real-Time Consumer Feedback During Pa

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Forrester's New Touchless Customer Experience Solution Tracks Real-Time Consumer Feedback During Pa

With FeedbackNow, leading brands gain critical in-the-moment consumer feedback safely to manage customer sentiment Forrester unveiled the touchless version of FeedbackNow, a real-time customer experience (CX) data collection solution at the point of experience to ensure the safety of customers and employees. As businesses reopen and travel becomes normal again, consumers expect safety, comfort, and control of their environment and in how they interact with brands.

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Forrester's New Touchless Customer Experience Solution Tracks Real-Time Consumer Feedback During Pa

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Forrester's New Touchless Customer Experience Solution Tracks Real-Time Consumer Feedback During Pa

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