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Microsoft poised to tackle telco call center after $19.7B Nuance deal

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Microsoft poised to tackle telco call center after $19.7B Nuance deal

Microsoft closed a $19.7 billion deal to acquire artificial intelligence (AI) software company Nuance Communications, setting the stage for the cloud giant to better address a top telco priority: d | By combining its technology with the scale of Microsoft's cloud infrastructure and AI resources, Durlach said the pair will be able to “accelerate the raw performance” of Nuance's automation systems.

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Microsoft poised to tackle telco call center after $19.7B Nuance deal

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Microsoft poised to tackle telco call center after $19.7B Nuance deal

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