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3 years ago

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5 ways social listening is transforming the banking sector

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5 ways social listening is transforming the banking sector

By Michalis Michael, CEO of DigitalMR Social media has impacted the banking sector significantly over the last decade and, particularly in recent years, tools like social listening have played a leading role in revolutionising banking businesses and their customer relationships. Also known as 'social intelligence', social listening is the monitoring of a brand's social media channels […]

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5 ways social listening is transforming the banking sector

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5 ways social listening is transforming the banking sector

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