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Iconic Omnichannel Retailer Expands Next-Gen Digital Customer Experiences With

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Iconic Omnichannel Retailer Expands Next-Gen Digital Customer Experiences With

eGain, the leading provider of customer engagement solutions, announced that a leading omnichannel retailer is now offering expanded self-service powered by eGain. The company selected eGain for its deep product capabilities and quick business value. With shoppers going digital in a hurry in the pandemic, the company needed to rapidly expand customer self-service, while controlling operating costs.

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Iconic Omnichannel Retailer Expands Next-Gen Digital Customer Experiences With

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Iconic Omnichannel Retailer Expands Next-Gen Digital Customer Experiences With

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